OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
94 ratings and 66 comments received in the last 90 days.
13 August 2024
Great service from the sales rep from first approach to delivery.
07 August 2024
Excellent service
07 August 2024
We had a query with something but it was dealt with straight away
07 August 2024
The purchase of the car was simple and swift. However, the delivery didn't go as planned. Due to the transport company there was a delay with receiving the car and didn't give the dealership time to charge the car; other than that everything was good
05 August 2024
As above a good simple uncomplicated process
04 August 2024
Josh was great from start to finish , a pleasure to deal with.
03 August 2024
The whole service and process was slick and very professional.
02 August 2024
Excellent service. Friendly staff. Found us just the right car.
02 August 2024
Excellent customer service and staff very efficient and knowledgeable
12 September 2024
Because the sales person was very knowledgeable of all the issues I needed clarification on and is always very helpful and available.
12 September 2024
Efficient service & informative.
11 September 2024
Excellent customer service from Kirsty- very helpful.
11 September 2024
All services were done promptly and satisfaction
09 September 2024
reversing light failure warning light still coming on despite having asked for it to be checked
09 September 2024
Kirsty kept me informed, friendly and efficient.
08 September 2024
Car was washed and cleaned inside and I was kept very informed. Great video and report sent showing details of the car service
06 September 2024
Recall work carried out efficiently.
03 September 2024
Very, Kirsty was professional in everything she did to help get the car sorted.
02 September 2024
Communication excellent
17 August 2024
Straightforward, no hassle and accommodated our time schedule. Craig was very attentive and nothing was too much trouble. Even had lovely coffee!