OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
86 ratings and 70 comments received in the last 90 days.
01 July 2025
salesman helpful and informative
10 June 2025
Always felt very welcome. A nice warm welcome and lashings of lovely coffee
03 June 2025
Staff absolutely brilliant Answered all questions and are happy to answer things even when I've got mini home
02 June 2025
Jack explained all the new details of the car
29 May 2025
Just amazing!
28 May 2025
Attentive staff.
20 May 2025
Always very positive and accommodating
02 May 2025
Joshua was an excellent sales person
30 April 2025
Kept me informed
08 July 2025
Excellent customer service and good job.
07 July 2025
all good
06 July 2025
Kirsty at Stratstone Hull is keeping your standards high.
06 July 2025
As above. Customer service is important to me
05 July 2025
Very good assistance. Car was washing and interior cleaning was exceptionally good.
02 July 2025
As above
02 July 2025
Problems happen but this one was dealt with promptly and courteously. Thats the mark of a good team
25 June 2025
Excellent, friendly customer service.
24 June 2025
Pretty much as above
23 June 2025
Great service
03 July 2025
Jamie was very helpful and informative